Users who don't remember username or password can use the options:
- Forgot your password?
- Forgot your username?
If the fields Username and Password both empty, you have to click twice on the options to get the correct form.
This is very confusing for our users, most of them wil login only once or a few times a year and forgot both username and password. They get stuck here.
How to correct this?
- Forgot your password?
- Forgot your username?
If the fields Username and Password both empty, you have to click twice on the options to get the correct form.
This is very confusing for our users, most of them wil login only once or a few times a year and forgot both username and password. They get stuck here.
How to correct this?
Statistics: Posted by tvoeten — Sat Jun 29, 2024 3:55 pm